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Patient Portal Orders

Are you a patient?

Do you use the portal to place orders? (please see patient communication about portal orders from RIH at the bottom of this page)

With recent system changes, we have as many products as possible on

Using this website is easier and has faster free shipping than other methods of ordering.

You can also setup a subscription and have your supplements shipped on a regular basis so you don't have to order them yourself.

Give it a try today!

We're here to help at with anything you need and generally reply within 2 hours.

Some brands are for providers only so they can not be on a public website. If you find these brands elsewhere, be careful. They shouldn't be sold except through a medical provider.

Below is a current list of items we don't carry online:

The product you are looking for is currently not available for online purchase.

Please see the list of brands below that don't allow online sales at the bottom of this page.

Some manufacturers do not allow online sell of their products (even though you may find them on an internet search those vendors are selling them against policy). Prescription products and products that should be sold by healthcare practitioner recommendation only are not available for online purchase.

Thank you!

We do not sell the following products online:

  • Apex Energetics
  • Barlean's
  • Berkeley Life
  • Beyond Balance
  • Bezwecken (Progon)
  • Bioclinic Mitochondrial Formula
  • Biopharm (Methylene Blue)
  • BioResource
  • Biote
  • Biotics Research / BioResearch
  • Byron White Formulas, Bio-Targeted Naturals 
  • CellCore Biosciences
  • Charlotte's Web
  • Cofix
  • CV Sciences
  • Davinci Labs
  • Deseret Biologicals (Des Bio)
  • Designs for Health
  • Emerita Progest
  • Energetix
  • Enzymedica
  • Essential Pro Liposomal Glutathione
  • Gaia Professional Solutions 
  • Integrative Peptides (BPC-157)
  • Klaire Labs
  • L&B Apiaries Honey
  • Mary Ruth
  • Merit Mist
  • Metabolic Response Beet Powder
  • Metagenics
  • N101 Nitric Oxide
  • Natural Partners Wright Salt
  • Neocell
  • Nordic Naturals
  • Nutramedix
  • Ortho Molecular
  • Pacific Biologic
  • Pendulum
  • Physician Designed
  • Poly MVA
  • Prodrome
  • Pur03
  • Researched Nutritionals
  • Sanesco Health
  • Scientific Health Melatonin
  • Seeking Health
  • Standard Process
  • Sweet's Syrup
  • Wise Woman Herbals
  • Woodland Essence
  • Xymogen

Health & Body products:

  • We don't carry most Health and Body products online because they change frequently. If you regularly order a Health and Body product from our patient store that you would like to purchase online, please let us know and we'll make it available.

Food products:

  • We don't carry most Food products online because they change frequently. If you regularly order a Food product from our patient store that you would like to purchase online, please let us know and we'll make it available.

Refrigerated products:

  • We don't carry our refrigerated products due to shipping complications. 


If you are a patient of Robinhood Integrative Health (RIH) and a product is available in the RIH store, you can purchase this product through the Patient Portal by sending a message to RIH Store. Shipping Costs may apply. If you are looking to fill a prescription such as NP Thyroid or Ivermectin, please contact RIH Dispensary on the Patient Portal (go to Messages).

Please do not call the store, they will not be able to manage your order over the phone. We simply do not have enough staff to meet the demands. The portal is your best option for communication.



Beginning on June 10th, our RIH patient store will no longer store payment methods on file. We have begun using a new system that will allow faster checkout and detailed purchase receipts. Please be sure to bring your preferred payment method with you when shopping in the store.

Additionally, we are changing our portal order process to help better serve you. Rather than ordering through portal message, please begin your order at where you can see prices, ingredients, quantity and potency options. You’ll receive free shipping and a subscription option that allows for 10% off HAIOTB brand and 5% off many other items which is helpful if you regularly purchase the same items.

Going forward, we will use portal ordering strictly for physician office only items that cannot be sold online. We hope to eliminate errors in fulfilling your orders and give you more control over shipping details, payment options and more.

If you cannot find a product on the website, then you may message “RIH Store” through your ChArm patient portal requesting those items. To expedite your order, please be as detailed as possible regarding brand, potency and quantity. You will be emailed an invoice and can complete the checkout process from there. Your physician office only items will ship separately, but there will be no shipping charge.

Thank you for your patience as we have continued to explore the best way to serve our patients with our unique offerings at RIH.

If you would like to download the Shop app to access detailed receipts (in store and online orders), track orders, receive shipping updates, and more you can find the Shop app HERE.